Install ZEN 7 on OES2 Linux failes

When you try to install ZEN for Desktops 7 on OES2 linux you receive a error. If you look in /var/log/ZENworks_Desktop_Management_InstallLog.log you will see the following error:

Install Action:
Jump To: Next NO JUMP — Prev: Choose Install Set
Status: ERROR
Additional Notes: ERROR – java.lang.ExceptionInInitializerError

Install Action: Jump To: Next License Verified — Prev: NO JUMP
Status: ERROR
Additional Notes: ERROR – java.lang.NoClassDefFoundError: com.novell.application.zenworks.install.configure. AuthConfigureAction

Custom Action: com.novell.application.zenworks.install.installany where.customcode.InstallZenLicensing
Status: FATAL ERROR
Additional Notes: FATAL ERROR – class com.novell.application.zenworks.install.installany where.customcode.InstallZenLicensing FatalInstallException.

Custom Action: com.novell.application.zenworks.install.installany where.customcode.CreateImagingServiceObjectAction
Status: FATAL ERROR
Additional Notes: FATAL ERROR – class com.novell.application.zenworks.install.installany where.customcode.CreateImagingServiceObjectAction FatalInstallException.

Custom Action: com.novell.application.zenworks.install.installany where.customcode.RMServerConfigure
Status: FATAL ERROR
Additional Notes: FATAL ERROR – class com.novell.application.zenworks.install.installany where.customcode.RMServerConfigure FatalInstallException.

Custom Action: com.novell.application.zenworks.install.installany where.customcode.AWSConfigAction
Status: FATAL ERROR
Additional Notes: FATAL ERROR – class com.novell.application.zenworks.install.installany where.customcode.AWSConfigAction FatalInstallException.

The error is due that the installation script cannot find eDirectory and won’t login. If you read the documenation at www.novell.com/documentation you will see that after you selected what you want to install, the tree name and credentials should be asked. This is not the case during my installation.

I configured a silent script and provided there the tree name and credentials. First I gave a wrong password, just to make sure that the credentials are used.

The main component of the script are posted below.

INSTALLER_UI=silent

#—————————————————————————–
# Install Sets
#—————————————————————————–
##CHOSEN_INSTALL_SET=(All|Server|Midtier) [default: All]
#CHOSEN_INSTALL_SET=Midtier
#CHOSEN_INSTALL_SET=Server

#—————————————————————————–
# Installable Features
#—————————————————————————–
INSTALL_REMOTE_MANAGEMENT=true
INSTALL_APPLICATION_MANAGEMENT=true
INSTALL_IMAGING_SERVER=true
INSTALL_PXE_SERVER=true
INSTALL_WORKSTATION_IMPORT_SERVER=true
INSTALL_ZDM_AGENT=true

#—————————————————————————–
# Pre-file-copy verification
#—————————————————————————–
#————————————-
# Authentication
#————————————-
TREE_USER_NAME=wimi.ict
TREE_PASSWORD=
TREE_NAME=roc-ehv

#————————————-
# ExtendSchemaConfigureAction
#————————————-
##SHOULD_EXTEND_SCHEMA=(true|false) [default: false]
#SHOULD_EXTEND_SCHEMA=true

#————————————-
# LicensingConfigureAction
#————————————-
##USER_SUPPLIED_SERIAL_NUMBER= [default: 90 Day Trial]
USER_SUPPLIED_SERIAL_NUMBER=20538a35-d093c66b9bc6

#—————————————————————————–
# Post-file-copy verification
#—————————————————————————–
#————————————-
# Force Re-Configuration
#————————————-
##ConfigureAction.ZDM_FORCE_CONFIGURE=(true|false) [default: false]
ConfigureAction.ZDM_FORCE_CONFIGURE=true

#————————————-
# Imaging
#————————————-
##NDS_CONF_PATH= [default: /etc/nds.conf]
NDS_CONF_PATH=/etc/opt/novell/eDirectory/conf/nds.conf

About Michael
Michael Wilmsen is a VMware training/consultant (no specific order) with more than 15 years in the IT industry. Main focus is VMware vSphere, Horizon View and Site Recovery Manager with a deepdive to performance. Michael is VCDX 210, VCAP 4/5 certified, has been rewarded with the vExpert title from 2011, is a PernixPro, Nutanix Tech Champion and a Nutanix Platform Professional.

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